A new Pharmacy Concept
Traveling opens up your mind, frees you up from prejudice, gets you closer to people, makes you more human and understand the world better. As Mae West says: “you only live once, if you do it right, once would be enough”.
That is the example of Iván and Soraya, a pharmaceutical Spaniard couple with more than 12 years of experience in the business. They stopped working in Spain and moved to the country wherein they felt in love with…Dominican Republic. When it comes to loving, heart is the master of
all, they just had to follow their instincts to make a dream come true. “Every time we had the chance to come to DR, in our return, a sense of emptiness invaded us, it was just like leaving a big part of ourselves left behind. The people, the towns, we liked it all”. They as pharmaceutical professionals of vocation had worked in many areas of the business, so it was the right time for them to do their own thing. The universe conspired in their favor to make it happen. “We packed up our dreams, illusions, work, and humbleness, we felt that our destiny was here, this was the place we wanted to put our knowledge into practice”.
The patient and the client will be the stars of the show of this new pharmacy concept. For that, they will need an innovative design where all will find
their common ground, meeting the adult needs and having a playground for kids to play at the same time. Their goal was to create a pharmacy committed to offering a personalized service. “We want to call our customers by their names, when it comes to health care, trust plays a vital role in creating a link that allows us to meet our clients´ needs to the fullest”. To make this happen professionally, the key is to follow up treatments and
check on the patient´s evolution. To do so, they are developing an ID card system that will store the clients´ medical/commercial information. “This innovative tool will help us make an ongoing follow up, as well as create loyalty among our clients, we then will be able to offer better deals and/or give advice at a specific moment”. The patients ‘record will let us grant the best and professional treatment in situ and through our delivery service, by prescribing the exact medication, dosage and some other directions”.
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